Got questions about water softeners?

The below articles might help you find your answers. If you still can’t find the answer, please get in touch with your question

Water Facts

Water Facts

Water, water, it’s everywhere.So much so, that we too often take it for granted – but where would we be without it!Here are 10 quirky little factoids about the rain that falls from the sky, which you may never have given a moment’s thought to, but which we hope you...

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The benefits of buying from local businesses

The benefits of buying from local businesses

Supporting your local service provider might sound a bit corny – but there’s often an extremely good reason for doing so. We all appreciate good service and the feeling that as a customer, you are a priority rather than a sales statistic. You want to be reassured that...

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Natural ways to clean limescale

Natural ways to clean limescale

Limescale. It can be a complete pain in the derriere! In our previous blog, we provided some helpful tips on how to remove unsightly limescale stains from laminate countertops, granite surfaces, porcelain and stainless sinks and even bath tubs. Here, we provide some...

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How does a tri-flow filter tap work?

How does a tri-flow filter tap work?

A tri-flow tap, otherwise known as a three-way tap, is a popular addition for many people who enjoy the benefits of having a water softener, but who don’t necessarily want to drink soft water. Although it is perfectly OK to drink soft water, it’s usually down to...

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How a water softener works

How a water softener works

Water softeners use the process of “ion exchange” to remove calcium and magnesium. Our softeners are filled with food-grade resin beads that are dosed with sodium ions. As the water passes through the tanks the resin beads attract and hold on to the magnesium and...

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Servicing and repairs

Servicing and repairs

In the unlikely event that your soft water equipment does require any maintenance, we will ensure that any replacement parts and faults are rectified as soon as possible, to ensure there is minimal disruption to you. In addition to the peace of mind our manufacturer...

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Just a drop foundation

Just a drop foundation

Improving water quality in zambia Our installations of Kinetico water softeners help to support the Just a Drop foundation. A charitable organisation with the aim of providing clean water in countries such as Zambia. The current...

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Is my water softener using too much salt?

Is my water softener using too much salt?

One of the things that we sometimes get asked is "why is my water softener using a lot more salt than usual"? 1) Firstly, your softener device needs to be of sufficient size for the amount ofwater your household is going to use. 2) The hardness of the water will...

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How is a water softener installed?

How is a water softener installed?

This useful video shows how your water softener is linked to your mains water supply and how the hard mains water is channelled into your water softener, so that soft water flows to all parts of the house. Should you wish, it also demonstrates that, by turning a...

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Should I use soft water in my garden tap?

Should I use soft water in my garden tap?

The reason you would not want to have the garden tap on soft water is because it is a waste of salt and unnecessary wear and tear on the water softener. Some people think it is because you wouldn’t want to use salty water on the garden. Well, I disagree! I lived by...

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Reduce eczema symptoms with a water softener

Reduce eczema symptoms with a water softener

Research shows that conditions such as eczema and dry skin are worsened by hard water. You can protect your family from the discomfort of these skin conditions and others by installing a water softener. How does hard water affect your family? Hard water contains...

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What is hard water?

What is hard water?

You can’t tell whether water is hard or soft simply by looking at it. Either way, itshould appear pretty much crystal clear. What determines its hardness is theamount of minerals and chemicals contained within it.When water is said to be hard, it is because it has a...

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Is drinking soft water bad for you?

Is drinking soft water bad for you?

For the majority of us, no, it isn’t. But that doesn’t mean to say that everybody should drink soft water, or that they’d even want to. It is worth remembering that the primary function of having a water softener is not to provide you with nice soft water to drink....

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Soft water on kitchen sinks and taps

Soft water on kitchen sinks and taps

Why are water softeners good for kitchen taps and sinks? If you live in a hard water area and you have a stylish, black sink – or any shade other than white for that matter - it isn’t going to stay looking nice and clean for long, if it is continually being subjected...

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How does soft water dissolve current limescale?

How does soft water dissolve current limescale?

Simply explained, when it rains, it rains naturally soft water. As it percolates down through the ground, rainfall comes into contact with the chalk and/ or lime bedrock.The acidity of the water dissolves the chalk and brings it to us as hard water. With a water...

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Do water softeners waste a lot of water?

Do water softeners waste a lot of water?

Going back twenty years or more, the general assumption was that water softeners DID use masses of extra water and that they were an unnecessary drain on a precious natural resource. But, as with any industry, technology has moved on and put a real dampener on that...

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Do water softeners add salt to my water?

Do water softeners add salt to my water?

The short answer is that they don’t. Even though you think they might. Indeed, every time you carry a heavy bag of salt into your property to replenish the brine tank in your water softener, it’s easy to imagine that loads of salt must get flushed out into your...

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How much does a water softener cost?

How much does a water softener cost?

Buying a new softener can be overwhelming, here is a rough guide to what your money will get you... You won’t be surprised to hear that there are huge variations in the cost of water softeners but, ultimately, the price you pay will come down to the type of softener...

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Our water softeners are trusted by the following commercial customers...

Installed in the Royal Suite at Buckingham Palace

Preventing scale in hot water systems as the chain expands

Installing water softeners for NHS Home Kidney Dialysis

Delivering soft water to London’s most luxurious hotel