Scott Jenkins Water Softeners Ltd Terms and Conditions

Our work will be charged at a VAT rate of 20% & by signing below you are agreeing to pay the VAT. This is the law and it is enforced by Her Majesty's Revenue & Customs.  Should you be eligible for VAT exemption due to the property being new and not yet signed off then the water softener will be classed as white goods and no VAT charged. We can assist you with all the necessary paperwork.

OUR TERMS ARE STRICTLY 10 DAYS PAYABLE BY BANK TRANSFER, CREDIT/DEBIT CARD

WE RESERVE THE RIGHT TO ADD INTEREST OR A CREDIT CHARGE FOR LATE PAYMENT.

In the unlikely event that you are disputing an invoice you MUST inform our office manager in writing or by email to scott@sjbs.info within 7 days stating your reason for the dispute.

Guarantees will not be issued or registered until payment has been made in full.

For works cancelled within 7 days of the agreed installation date we reserve the right to withhold some or all of any deposit paid to cover re-stocking & admin costs.

The quote/estimate we have provided you with is valid for a period of no more than 90 days.

To mitigate risks of damage and injury, we would respectfully request that during our installation all furniture/valuables, pets and children are removed from where the engineers are working as far as reasonably practicable.

Unless specified, our quote does not include making good, brick-work, clearing working areas, asbestos removal, carpentry, tiling, re-decorating or carpet refitting.

Unless otherwise stated, our guarantee is 12 months labour and workmanship, parts are subject to individual warranties from the manufacturers.

On trade in, offer is dependent on age of the current condition of the water softener and weather there is any additional plumbing to ensure the installation is compliant with current Water Regulations.

By signing below you are agreeing to the terms and conditions as stated above

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TRUSTED BY THE FOLLOWING commercial CUSTOMERS

Buckingham Palace

Installed in the Royal Suite at Buckingham Palace

Five Guys

Preventing scale in hot water systems as the chain expands

Freudenberg

De-Ionising water to support manufacturing

J D Wetherspoon

Improving reliability of hot water systems nationwide

NHS

Installing water softeners for NHS Home Kidney Dialysis

Savoy

Delivering soft water to London’s most luxurious hotel

Tesco

Over a decade of installations in new build stores

The Royal Mint

Cleaning coins with ultra-pure water for over 20 years

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