Service & Technical

A tri-flow tap, otherwise known as a three-way tap, is a popular addition for many people who enjoy the benefits of having a water softener, but who don’t necessarily want to drink soft water. Although it is perfectly OK to drink soft water, it’s usually down to...

Water softeners use the process of “ion exchange” to remove calcium and magnesium. Our softeners are filled with food-grade resin beads that are dosed with sodium ions. As the water passes through the tanks the resin beads attract and hold on to the magnesium and...

In the unlikely event that your soft water equipment does require any maintenance, we will ensure that any replacement parts and faults are rectified as soon as possible, to ensure there is minimal disruption to you. In addition to the peace of mind our manufacturer...

One of the things that we sometimes get asked is "why is my water softener using a lot more salt than usual"? 1) Firstly, your softener device needs to be of sufficient size for the amount ofwater your household is going to use. 2) The hardness of the water will...

This useful video shows how your water softener is linked to your mains water supply and how the hard mains water is channelled into your water softener, so that soft water flows to all parts of the house. Should you wish, it also demonstrates that, by turning a...

In this video I go through the process of how to fill up your Ecowater Comfort ED and reset it to the correct salt level. Remember you can fill it up to the top of level 5. I also show you how to regenerate the softener as well as set the hardness....

The reason you would not want to have the garden tap on soft water is because it is a waste of salt and unnecessary wear and tear on the water softener. Some people think it is because you wouldn’t want to use salty water on the garden. Well, I disagree! I lived by...

Even where manufacturers do have a direct sales force, almost without fail,they will also have a dealer network acting in support. So you have to ask, whywould a manufacturer go to the trouble of appointing dealers if they alreadyhave a team selling direct to the...

You can’t tell whether water is hard or soft simply by looking at it. Either way, itshould appear pretty much crystal clear. What determines its hardness is theamount of minerals and chemicals contained within it.When water is said to be hard, it is because it has a...

Going back twenty years or more, the general assumption was that water softeners DID use masses of extra water and that they were an unnecessary drain on a precious natural resource. But, as with any industry, technology has moved on and put a real dampener on that...

No more Filter Jugs or Bottled WaterDelicious filtered water at a fraction of the cost per litre whilst protecting the environment by minimising plastic waste and without the hassle of filter jugs that provide limited quantities of water. Great Tasting WaterClear...

The short answer is that they don’t. Even though you think they might. Indeed, every time you carry a heavy bag of salt into your property to replenish the brine tank in your water softener, it’s easy to imagine that loads of salt must get flushed out into your...

https://www.youtube.com/watch?v=4w04T7EjdUc&feature=emb_logo

Other than a catastrophic pipework failure that floods out your property (an unlikely occurrence) there aren’t many plumbing issues that will have a worse impact on your home than the effects of hard water on the boiler and central heating system. This is especially...

First of all, what’s the difference between the two? A water softener is a specific type of water improvement system designed to eradicate water hardness and boost overall water quality. A water conditioner is different. It will change the quality of the water but not...

Did you know that if you have a water softener you no longer need to fill it with salt or use rinse aid? Funnily enough, the name rinse aid this really has nothing to do with rinsing your dishes. Instead, it helps remove the water during the drying cycle. So really it...

It might be – but then again it might not! But to check the reason behind any sudden or gradual drop in water pressure, here’s what we would recommend: If you have had your water softener installed for some time and the water pressure suddenly drops right off for no...

If you have a water softener installed, you may have come across residue within the salt replacement section of your water softener, especially in hotter places, such as airing cupboards. But don't worry! This is very common and is simply the result of salt...

Extremely intelligent! At SJ Water Softeners, we sell the two smartest makes of softeners on the market – you couldn’t ask for more! Technology has now reached an amazing level, offering you unprecedented control and flexibility that can be tailored specifically to...

Most electric water softeners that I service in Hampshire, West Sussex, East Sussex and Surrey are over a certain age! Typically, anything from 1 year up to an average of 5 to 7 years old. These softeners serve a purpose - until the repairs start to outweigh the value...

https://www.youtube.com/watch?v=MG1wmMIAllQ&feature=emb_logo If you are thinking how to add salt to your water softener or are looking to purchase a Kinetico, Harvey, Twin Tec, Minimax, Crown, Fountain, Monarch, Hague then this is what you need to know. We deliver...