Service & Technical

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How does a tri-flow filter tap work?

How does a tri-flow filter tap work?

A tri-flow tap, otherwise known as a three-way tap, is a popular addition for many people who enjoy the benefits of having a water softener, but who don’t necessarily want to drink soft water. Although it is perfectly OK to drink soft water, it’s usually down to...

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How a water softener works

How a water softener works

Water softeners use the process of “ion exchange” to remove calcium and magnesium. Our softeners are filled with food-grade resin beads that are dosed with sodium ions. As the water passes through the tanks the resin beads attract and hold on to the magnesium and...

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Servicing and repairs

Servicing and repairs

In the unlikely event that your soft water equipment does require any maintenance, we will ensure that any replacement parts and faults are rectified as soon as possible, to ensure there is minimal disruption to you. In addition to the peace of mind our manufacturer...

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Is my water softener using too much salt?

Is my water softener using too much salt?

One of the things that we sometimes get asked is "why is my water softener using a lot more salt than usual"? 1) Firstly, your softener device needs to be of sufficient size for the amount ofwater your household is going to use. 2) The hardness of the water will...

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How is a water softener installed?

How is a water softener installed?

This useful video shows how your water softener is linked to your mains water supply and how the hard mains water is channelled into your water softener, so that soft water flows to all parts of the house. Should you wish, it also demonstrates that, by turning a...

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Should I use soft water in my garden tap?

Should I use soft water in my garden tap?

The reason you would not want to have the garden tap on soft water is because it is a waste of salt and unnecessary wear and tear on the water softener. Some people think it is because you wouldn’t want to use salty water on the garden. Well, I disagree! I lived by...

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What is hard water?

What is hard water?

You can’t tell whether water is hard or soft simply by looking at it. Either way, itshould appear pretty much crystal clear. What determines its hardness is theamount of minerals and chemicals contained within it.When water is said to be hard, it is because it has a...

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Do water softeners waste a lot of water?

Do water softeners waste a lot of water?

Going back twenty years or more, the general assumption was that water softeners DID use masses of extra water and that they were an unnecessary drain on a precious natural resource. But, as with any industry, technology has moved on and put a real dampener on that...

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Do water softeners add salt to my water?

Do water softeners add salt to my water?

The short answer is that they don’t. Even though you think they might. Indeed, every time you carry a heavy bag of salt into your property to replenish the brine tank in your water softener, it’s easy to imagine that loads of salt must get flushed out into your...

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How intelligent can my soft water system be?

How intelligent can my soft water system be?

Extremely intelligent! At SJ Water Softeners, we sell the two smartest makes of softeners on the market – you couldn’t ask for more! Technology has now reached an amazing level, offering you unprecedented control and flexibility that can be tailored specifically to...

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Replenishing salt in your water softener

Replenishing salt in your water softener

https://www.youtube.com/watch?v=MG1wmMIAllQ&feature=emb_logo If you are thinking how to add salt to your water softener or are looking to purchase a Kinetico, Harvey, Twin Tec, Minimax, Crown, Fountain, Monarch, Hague then this is what you need to know. We deliver...

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Our water softeners are trusted by the following commercial customers...

Installed in the Royal Suite at Buckingham Palace

Preventing scale in hot water systems as the chain expands

Installing water softeners for NHS Home Kidney Dialysis

Delivering soft water to London’s most luxurious hotel