Service & Technical

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Should I Use Soft Water In My Garden Tap?

Should I Use Soft Water In My Garden Tap?

Having soft water flowing through your garden tap isn’t something we would recommend – but not necessarily for the reason that you might think. There is a general school of thought that because salt is used to make water soft then the water must contain salt. And...

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Do I Need To Service My Water Softener?

Do I Need To Service My Water Softener?

To be candid - no, it doesn’t. Unless it isn’t working, in which case it would be called a repair and not a service. But to be on the safe side? Yes, you should really. Servicing makes good sense – for a variety of reasons. Here’s why. It doesn’t matter what you buy –...

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What Is The Soft Water Regeneration Process?

What Is The Soft Water Regeneration Process?

It all sounds extremely complicated, doesn’t it? And you might be excused for thinking it requires you to do lots of fiddly stuff to enable the process to take place. But you can relax. Although the regeneration process is a key part of how a water softener functions,...

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How Does A Tri-flow Filter Tap Work?

How Does A Tri-flow Filter Tap Work?

A tri-flow tap, otherwise known as a three-way tap, is a popular addition for many people who enjoy the benefits of having a water softener, but who don’t necessarily want to drink soft water. Although it is perfectly OK to drink soft water, it’s usually down to...

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How A Water Softener Works

How A Water Softener Works

Water softeners use the process of “ion exchange” to remove calcium and magnesium. Our softeners are filled with food-grade resin beads that are dosed with sodium ions. As the water passes through the tanks the resin beads attract and hold on to the magnesium and...

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Servicing And Repairs

Servicing And Repairs

In the unlikely event that your soft water equipment does require any maintenance, we will ensure that any replacement parts and faults are rectified as soon as possible, to ensure there is minimal disruption to you. In addition to the peace of mind our manufacturer...

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Is My Water Softener Using Too Much Salt?

Is My Water Softener Using Too Much Salt?

https://www.youtube.com/watch?v=y_35RLRVPvg&t=72s One of the things that we sometimes get asked is "why is my water softener using a lot more salt than usual"? 1) Firstly, your softener device needs to be of sufficient size for the amount ofwater your household is...

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How Is A Water Softener Installed?

How Is A Water Softener Installed?

This useful video shows how your water softener is linked to your mains water supply and how the hard mains water is channelled into your water softener, so that soft water flows to all parts of the house. Should you wish, it also demonstrates that, by turning a...

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What Is Hard Water?

What Is Hard Water?

You can’t tell whether water is hard or soft simply by looking at it. Either way, itshould appear pretty much crystal clear. What determines its hardness is theamount of minerals and chemicals contained within it.When water is said to be hard, it is because it has a...

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Do Water Softeners Waste A Lot Of Water?

Do Water Softeners Waste A Lot Of Water?

Going back twenty years or more, the general assumption was that water softeners DID use masses of extra water and that they were an unnecessary drain on a precious natural resource. But, as with any industry, technology has moved on and put a real dampener on that...

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Do Water Softeners Add Salt To My Water?

Do Water Softeners Add Salt To My Water?

The short answer is that they don’t. Even though you think they might. Indeed, every time you carry a heavy bag of salt into your property to replenish the brine tank in your water softener, it’s easy to imagine that loads of salt must get flushed out into your...

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Replenishing Salt In Your Water Softener

Replenishing Salt In Your Water Softener

https://www.youtube.com/watch?v=MG1wmMIAllQ&feature=emb_logo If you are thinking how to add salt to your water softener or are looking to purchase a Kinetico, Harvey, Twin Tec, Minimax, Crown, Fountain, Monarch, Hague then this is what you need to know. We deliver...

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Installed in the Royal Suite at Buckingham Palace

Preventing scale in hot water systems as the chain expands

Installing water softeners for NHS Home Kidney Dialysis

Delivering soft water to London’s most luxurious hotel

Soft water for this forward-thinking restaurant & bar

Beautiful food, beer and soft water for The Chantry

A highly reviewed Italian restaurant know the benefits soft water can bring

Cheswood Lee Apartments in Worthing have soft water on tap

Royal Garden Hotel are now enjoying the benefits of soft water

Darlington Court care home had a softener installed recently

Bringing authentic Spanish Tapas to Brighton since 2009, now with soft water!

C&C window cleaners are now serving their customers with soft water

The University of Chichester are now loving the benefits soft water can bring to their staff & students

These guys service, repair & supply equipment, often including softeners which are used for dishwashers, oven steamers & glass cleaners

They have two deli's in Central London and have just opened a restaurant in Chiswick which all utilise soft water