Water Softener Knowledge Centre

This section provides a comprehensive guide to water softening and filtration. Here, you’ll find plain and simple answers to your questions – without any flannel! We are constantly updating this material which we genuinely believe will be informative, unbiased and of interest. If there are any questions you have which aren’t yet listed in the "Knowledge Centre" or can't be found using the search bar please let us know using the form below.

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Ecowater eVOLUTION main image

Ecowater eVOLUTION

EcoWater eVOLUTION water softeners are smart and cost-efficientThe EcoWater advantage Smarter...

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Hydron Technology in your home main image

Hydron Technology in your home

Hydron technologyin your home Our Hydron installations can provide hydrogenated water on t...

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Leave a review and it could win you £500 main image

Leave a review and it could win you £500

 As a matter of course after every installation and service call out, we write to each custo...

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Refilling, resetting and hardness settings on your Ecowater Comfort ED main image

Refilling, resetting and hardness settings on your Ecowater Comfort ED

 In this video I go through the process of how to fill up your Ecowater Comfort ED and reset...

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Proven to reduce eczema main image

Proven to reduce eczema

Reduce eczema symptoms with a water softener Research shows that conditions such as eczema an...

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Is it better to buy a water softener direct from the manufacturer? main image

Is it better to buy a water softener direct from the manufacturer?

  Even where manufacturers do have a direct sales force, almost without fail, they wi...

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What is hard water? main image

What is hard water?

 You can’t tell whether water is hard or soft simply by looking at it. Either way, it should...

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Is Drinking Soft Water Bad for You? main image

Is Drinking Soft Water Bad for You?

For the majority of us, no, it isn’t. But that doesn’t mean to say that everybody    &n...

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Soft water on kitchen sinks and taps main image

Soft water on kitchen sinks and taps

Why are water softeners good for kitchen taps and sinks? If you live in a hard water area an...

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Do Water Softeners Waste a lot of Water? main image

Do Water Softeners Waste a lot of Water?

  Going back twenty years or more, the general assumption was that water softeners DID ...

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Everything you need to know about your new Aqua Taste water filtering system and their replacement cartridges. main image

Everything you need to know about your new Aqua Taste water filtering system and their replacement cartridges.

     No more Filter Jugs or Bottled Water Delicious filtered water at a fract...

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How is a water softener installed? main image

How is a water softener installed?

 This useful video shows how your water softener is linked to your mains water supply and ho...

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Should I Use Soft Water In My Garden Tap? main image

Should I Use Soft Water In My Garden Tap?

  The reason you would not want to have the garden tap on soft water is because it is a wast...

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What’s the Difference between Hard Water and Soft Water?  main image

What’s the Difference between Hard Water and Soft Water?

One of the best ways to compare the difference between hard and soft water is to place tw...

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Do Water Softeners add salt to my water? main image

Do Water Softeners add salt to my water?

The short answer is that they don’t. Even though you think they might. Indeed, every time you car...

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How your “A” rated boiler could become a “B” rated boiler in just 6 months main image

How your “A” rated boiler could become a “B” rated boiler in just 6 months

 Other than a catastrophic pipework failure that floods out your property (an unlikely occur...

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salt bridging main image

salt bridging

What is salt bridging and what can I do about it? Find out what salt bridging is and how it can b...

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How to regenerate a Kinetico water softener main image

How to regenerate a Kinetico water softener

Discover how to regenerate a Kinetico water softener in our following video: Get in touch to...

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Is my water softener using too much salt? main image

Is my water softener using too much salt?

My water softener seems to be using too much salt. One of the things that asked is "why is my ...

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What are the benefits of Soft Water? main image

What are the benefits of Soft Water?

With a water softener your water will always be completely soft giving you a complete feeling of ...

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How Does a Water Softener Work? main image

How Does a Water Softener Work?

Water softeners use the process of “ion exchange” to remove calcium and magnesium. Kinetico twin-...

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How Does Soft Water Dissolve Current Limescale? main image

How Does Soft Water Dissolve Current Limescale?

Simply explained, when it rains, it rains naturally soft water. As it percolates down through the...

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How Much Does a Water Softener Cost? main image

How Much Does a Water Softener Cost?

Buying a new softener can be overwhelming, here is a rough guide to what your money will get you....

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​What Are the Benefits of Taking out a subscription? main image

​What Are the Benefits of Taking out a subscription?

 At SJ Water Softeners, we take pride in being ahead of the game, both in terms of the outst...

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What's the Difference Between a Water Softener & Water Conditioner main image

What's the Difference Between a Water Softener & Water Conditioner

Water Softeners v Water Conditioners First of all, what’s the difference between the two? A water...

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​Bad Hair Day - oh, for a Water Softener! main image

​Bad Hair Day - oh, for a Water Softener!

The following observation has been sent to me in recent days by a lady I know, which I thought wo...

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2020 – The Decade when Water looks to Clean Up its Act main image

2020 – The Decade when Water looks to Clean Up its Act

As we enter a new decade (technically, it doesn’t actually start until 2021 as 2020 is the last y...

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Bin the Plastic Water Bottles! main image

Bin the Plastic Water Bottles!

These days plastic is a dirty word. It didn’t used to be. We once thought of it as a wonderful in...

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Having a Water Softener Installed is Very Straightforward main image

Having a Water Softener Installed is Very Straightforward

We are often asked if it is difficult to fit a water softener system. The answer is – no, it isn’...

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Don't Let a Water Softener be an Afterthought  main image

Don't Let a Water Softener be an Afterthought

We have seen it on countless occasions...Clients who’ve spent a packet on upgrading their propert...

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6 Ways Hard Water Can Spoil Your Home main image

6 Ways Hard Water Can Spoil Your Home

Whether you’ve owned properties previously or you are a first time buyer - there’s nothing quite ...

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We work with Granite - and Corian, too! Drinking water filter systems main image

We work with Granite - and Corian, too! Drinking water filter systems

This might be work that many a tradesman would run a mile from - cutting through a pristine grani...

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We can install anywhere main image

We can install anywhere

A water softener does not have to go under the kitchen sink. These pictures will show just how ve...

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Can I take my Water Softener with me when I move? main image

Can I take my Water Softener with me when I move?

Yes! You absolutely can take your soft water system with you to your new house!There’s no need to...

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The Dreaded 'Salt Creep' - Salt Crystallisation Within Your Water Softener main image

The Dreaded 'Salt Creep' - Salt Crystallisation Within Your Water Softener

If you have a water softener installed, you may have come across residue within the salt replacem...

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Is it OK to Drink Soft Water? main image

Is it OK to Drink Soft Water?

Is Drinking Soft Water Safe?I am asked this question a lot, in fact it’s one of the first things ...

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How intelligent can my soft water system be? main image

How intelligent can my soft water system be?

Extremely intelligent! At SJ Water Softeners, we sell the two smartest makes of softeners on the ...

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It's Lovely Buying Local! main image

It's Lovely Buying Local!

The Benefits Of Buying From Local Businesses Supporting your local service provider might sound a...

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Introducing EcoWater Systems  main image

Introducing EcoWater Systems

EcoWater Systems With Scott Jenkins SJ Water Softeners are proud to announce that we are now...

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New Property Homeowners Can Get VAT Exempt Water Softeners main image

New Property Homeowners Can Get VAT Exempt Water Softeners

Here’s an important announcement for anyone who is just about to move into a brand new home. If t...

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Is It OK To Use Soft Water In My Iron? main image

Is It OK To Use Soft Water In My Iron?

 What water to use in my iron?You’d be surprised how many times I get asked this question. B...

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​Filtered water... on Tap!  main image

​Filtered water... on Tap!

What's so good about a water filter? Remember a water softener is for the outside of you ...

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Start Using Less Soaps and Detergents With Soft Water! main image

Start Using Less Soaps and Detergents With Soft Water!

Just use ⅓ of Soaps & Detergents with Soft Water! Soap and detergents are just one area of th...

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From Slimy To Silky - My Water Is Too soft, Can I Make It Harder? main image

From Slimy To Silky - My Water Is Too soft, Can I Make It Harder?

My water is too soft, can I make it harder? From time to time I get asked if there is anyway to m...

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Is A Dual Tank Water System Better Than A Single Tank? main image

Is A Dual Tank Water System Better Than A Single Tank?

Most electric water softeners that I service in Hampshire, West Sussex, East Sussex and Surrey ar...

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Dishwasher salt & Rinse Aid main image

Dishwasher salt & Rinse Aid

Did you know that if you have a water softener you no longer need to fill it with salt or use rin...

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Replenishing salt main image

Replenishing salt

If you are thinking how to add salt to your water softener or are looking to purchase a Kinet...

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Tap options main image

Tap options

All three way taps are available in chrome and brushed chrome. A great addition to avoid having a...

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Tea and coffee main image

Tea and coffee

“It makes my tea look and taste so much better” says everyone with one of my water softeners in E...

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Soft water in the bathroom main image

Soft water in the bathroom

“Now we have soft water we would never go back” Judy from Horsham in West Sussex. Softened w...

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The boiler myth​ main image

The boiler myth​

There is a lot of confusion as to whether you can soften water that feeds your boiler.Above is a ...

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Cleaner laundry main image

Cleaner laundry

When you live in a hard water area you have to use more detergent to combat the hard water. So, t...

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How not to do it main image

How not to do it

From time to time we come across installations that make the mind boggle. This was found and rect...

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Uneven salt blocks main image

Uneven salt blocks

 In this short video I explain why and what to do when your salt blocks go down unevenly...

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checkatrade main image

checkatrade

We are rapidly approaching 1000 reviews on checkatrade as Scott Jenkins Water Softeners. Here is ...

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Scale on your shower rose main image

Scale on your shower rose

One of the more common and noticeable issues that people experience from the effects of hard ...

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Faucet tap main image

Faucet tap

Here I am explaining why a faucet tap is a neat little addition to your water softener. I also sh...

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Hard Vs Soft main image

Hard Vs Soft

Here is a video where you can clearly see the difference between hard water and soft water.&n...

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How, what and why do we have triflow taps? main image

How, what and why do we have triflow taps?

Here is a short video explaining what a three way tap is and why you might want one to accomp...

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Meet The Team main image

Meet The Team

What a great day delivering block salt. Today, I took Maisie and Max on their first block salt de...

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My First blog main image

My First blog

Hi, Glad you could make it. I will be posting as much as possible, and I do requests, so please a...

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TRUSTED BY THE FOLLOWING commercial CUSTOMERS

Buckingham Palace

Installed in the Royal Suite at Buckingham Palace

Five Guys

Preventing scale in hot water systems as the chain expands

Freudenberg

De-Ionising water to support manufacturing

J D Wetherspoon

Improving reliability of hot water systems nationwide

NHS

Installing water softeners for NHS Home Kidney Dialysis

Savoy

Delivering soft water to London’s most luxurious hotel

Tesco

Over a decade of installations in new build stores

The Royal Mint

Cleaning coins with ultra-pure water for over 20 years

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