Water Softener Knowledge Centre

This section provides a comprehensive guide to water softening and filtration. Here, you’ll find plain and simple answers to your questions – without any flannel! We are constantly updating this material which we genuinely believe will be informative, unbiased and of interest. If there are any questions you have which aren’t yet listed in the "Knowledge Centre" or can't be found using the search bar please let us know using the form below.

Why is my hair limp when I wash it in soft water and how do I fix it? Featured Image

Why is my hair limp when I wash it in soft water and how do I fix it?

Friday, June 12, 2020


As a rule of thumb, the harder the water you wash with, the tougher this will
be on your hair. For a start, you may well have found that it’s difficult to get a
nice lather from the shampoo and conditioners you use. This is because
mineral content in the water - like calcium and magnesium, which gives the
water its hardness - make it difficult to get a decent amount of lather, meaning
you need to use more products to compensate.
So you end up shampooing more often to try and get rid of the heaviness, but
all this ends up doing is that you run the risk of stripping natural oils and
moisture from your hair, making it drier, coarser and more prone to dandruff.
So, from a washing and cleaning perspective, hard water doesn’t have much to
commend it – and your hair is living proof of this!
Soft Water Salvation
For the majority of people, washing hair in soft water is far more satisfying. A
water softener will provide the long-term solution to tired, flat, lifeless looking
hair caused by washing it in hard water. Water softeners rid the water of the
minerals which cause the problems in the first place. At the same time, soft
water assists in balancing your hair’s pH level. This will ensure your hair looks
and feels silky smooth and healthy. And you won’t need to use nearly as much
shampoo as you would do with hard water. Your scalp will be grateful too, as
soft water will help overcome dry skin conditions.
Job done, then! Well, not for everyone.
Overcoming hair issues caused by soft water
If you have fine, flyaway hair and/or you are prone to a greasy mop, soft water
can sometimes leave your locks looking limp and oily. Not what you want!

So how do you get round this problem if it occurs, without ditching all the
advantages that having soft water provides in the home? Here are some tips
that will help.
Choose your products carefully. Use special volumising shampoos,
conditioners and styling products. Dry shampoo can act as an excellent
volumiser helping add texture and grip which make styling easier. For
extra lift, spray the underside of the hair shaft and at root level.
If you blow dry you hair after washing, use a round vent brush. This
should help it look more full bodied and vibrant.
Don’t use styling cream on your roots. This can increase the grease and
reduce lift from the hair root.
If you currently have a heavy conditioner, go for a lighter one instead. If a
greasy scalp persists, only apply the conditioner to the ends of your hair
rather than rubbing it right into your scalp.
Rinse your hair in approx 60ml (2 fl.oz) of lemon juice mixed with one
240ml (8 fl. oz) cup of warm water. Lemon juice acts as an astringent,
helping to shrink the pores and to reduce oily scalps. An added bonus of
this technique is that, if you are looking for natural highlights, lemon
juice can assist with this, because it will lighten your hair.
Finally, check your own shampooing technique. It can be easy to miss
areas of your hair, especially at the back if your hair is quite long. Make
sure you get product across all areas of your scalp, so that your hair has a
consistent look after washing.
If you do find that washing your hair in soft water is leaving your mane looking limp,
these tips should help wash away the problem. Happy hair washing!
If you are interested in having a soft water system installed in your property,
please contact us on 01243 607494 or click our Contact Form


Buckingham Palace

Installed in the Royal Suite at Buckingham Palace

Five Guys

Preventing scale in hot water systems as the chain expands


De-Ionising water to support manufacturing

J D Wetherspoon

Improving reliability of hot water systems nationwide


Installing water softeners for NHS Home Kidney Dialysis


Delivering soft water to London’s most luxurious hotel


Over a decade of installations in new build stores

The Royal Mint

Cleaning coins with ultra-pure water for over 20 years

Contact us