Water Softener Knowledge Centre

This section provides a comprehensive guide to water softening and filtration. Here, you’ll find plain and simple answers to your questions – without any flannel! We are constantly updating this material which we genuinely believe will be informative, unbiased and of interest. If there are any questions you have which aren’t yet listed in the "Knowledge Centre" or can't be found using the search bar please let us know using the form below.

Should I Use Soft Water In My Garden Tap? Featured Image

Should I Use Soft Water In My Garden Tap?

Monday, April 20, 2020


The reason you would not want to have the garden tap on soft water is because it is a waste of salt and unnecessary wear and tear on the water softener. Some people think it is because you wouldn’t want to use salty water on the garden. Well, I disagree! I lived by the beach in Selsey, West Sussex and the sea spray would come into my garden and none of my plants or garden ever suffered as a result.

My next point is that salt is not added to the water in order to soften it. The salt is only used to regenerate the water softener. Find out how a water softener works here.

If it has not been possible to keep the garden tap on hard water, you can overcome this problem by bypassing the softener just remember to turn it back on!

Watch our helpful video on how a Water Softener is installed by clicking here


Buckingham Palace

Installed in the Royal Suite at Buckingham Palace

Five Guys

Preventing scale in hot water systems as the chain expands


De-Ionising water to support manufacturing

J D Wetherspoon

Improving reliability of hot water systems nationwide


Installing water softeners for NHS Home Kidney Dialysis


Delivering soft water to London’s most luxurious hotel


Over a decade of installations in new build stores

The Royal Mint

Cleaning coins with ultra-pure water for over 20 years

Contact us