Water Softener Knowledge Centre

This section provides a comprehensive guide to water softening and filtration. Here, you’ll find plain and simple answers to your questions – without any flannel! We are constantly updating this material which we genuinely believe will be informative, unbiased and of interest. If there are any questions you have which aren’t yet listed in the "Knowledge Centre" or can't be found using the search bar please let us know using the form below.

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Cleaner laundry

Wednesday, May 24, 2017

When you live in a hard water area you have to use more detergent to combat the hard water. So, the harder the water, the more detergent you need to use. Although that would seem fine, what this means is that the washing machine can't rinse all of the chemicals out from the fibres. This is what causes your clothes to fade, whites to darken and leaves your towels feeling rough and rigid. Worst of all these chemicals come in contact with your skin. So when you wash in hard water the minerals are drawing out your natural oils and leaving porous chalk in the pores of your skin, causing dryness and itching. This is a massive contributor to eczema sufferers and dry skin issues.

So let’s break this down. You wash in hard water and this dries out your skin and leaves scum and chalk in the pores. Then you dry yourself with a towel after washing, then you put on clothes or get into bed, all of which contain the remaining chemicals from the detergent. In other words there is no escape.

Once you have soft water you will only use 1/3 of the detergent that you would normally use. Less detergent means fewer chemicals with an added bonus of saving money and the environment along the way.

I have a demonstration depicting what I have described above and I would love to pop over and let you experience soft water first hand and show you just how hard your water is.


Buckingham Palace

Installed in the Royal Suite at Buckingham Palace

Five Guys

Preventing scale in hot water systems as the chain expands


De-Ionising water to support manufacturing

J D Wetherspoon

Improving reliability of hot water systems nationwide


Installing water softeners for NHS Home Kidney Dialysis


Delivering soft water to London’s most luxurious hotel


Over a decade of installations in new build stores

The Royal Mint

Cleaning coins with ultra-pure water for over 20 years

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