Water Softener Knowledge Centre

This section provides a comprehensive guide to water softening and filtration. Here, you’ll find plain and simple answers to your questions – without any flannel! We are constantly updating this material which we genuinely believe will be informative, unbiased and of interest. If there are any questions you have which aren’t yet listed in the "Knowledge Centre" or can't be found using the search bar please let us know using the form below.

Refilling, resetting and hardness settings on your Ecowater Comfort ED Featured Image

Refilling, resetting and hardness settings on your Ecowater Comfort ED

Thursday, May 21, 2020


In this video I go through the process of how to fill up your Ecowater Comfort ED and reset it to the correct salt level. Remember you can fill it up to the top of level 5.

I also show you how to regenerate the softener as well as set the hardness.




Buckingham Palace

Installed in the Royal Suite at Buckingham Palace

Five Guys

Preventing scale in hot water systems as the chain expands


De-Ionising water to support manufacturing

J D Wetherspoon

Improving reliability of hot water systems nationwide


Installing water softeners for NHS Home Kidney Dialysis


Delivering soft water to London’s most luxurious hotel


Over a decade of installations in new build stores

The Royal Mint

Cleaning coins with ultra-pure water for over 20 years

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